AVANA makes it easy for you to start, sell and manage your online store
AVANA is built social first. We have deep integration with Facebook as your discovery channels. Sell directly from Facebook and use it to market your product in 1 simple dashboard
Add Facebook store to your Facebook page
Customers pay without leaving Facebook (in page Payment)
Get data from your Facebook followers and export or save them
Push product to page or personal timeline, albums or Facebook friends
Automatically convert your social conversations from Facebook into sales orders
Sell straight from Instagram
Social Sharing - Easily Push product to other social networks : Whatsapp, Line, Twitter, Blogspot , Email (more coming!)
Product and Inventory Management
Manage stock like a pro, automatically
Easily add, edit and list new products in your Facebook store and ecommerce website from a single centralized inventory
Drag and drop to add new product photos
Display sale price for your products when running campaigns or promotions
Manage and track all of the products in your inventory
Group similar products into their respective categories
Use label tags to aid in searching and browsing within your ecommerce website and Facebook store
No more excel, Whatsapp and headache
Receive new order notifications via email
Display orders from different channels in a single dashboard
Invoices, tracking number updates and receipts are automatically generated emailed to customer
Track your orders from multiple channels and payment status from customers
Keep tab on your orders with customizable views filtered by their current status
Easily export orders and customer details for further analytics and marketing
Everything in 1 place. It is so easy
A centralized admin interface to manage all your sales channels
Update your shop’s information and pages easily
Integrate payment gateway to receive payments from customers
Enable Google analytics integration to track your ecommerce website traffic
Apply taxes that apply to your business with our flexible tax rate management system
Web Store Design
Get a professional ecommerce website set up and running in just a few minutes - no programming or installation required - all included
Choose from professionally designed templates and themes that best suits your brand
Responsive ecommerce website design to cater to your customers on mobile, tablet and desktop
Free subdomain (storename.avana.asia) for your ecommerce website or use your own custom (storename.com) domain
We are here to help you along the way
Friendly customer support via live chat, email support or Whatsapp
Browse through our online merchant knowledgebase for tutorials
Participate in our FREE workshops for hands-on social marketing for your business
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Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
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How we use collected information
The Future Commerce Sdn Bhd collects and uses Users personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To troubleshoot and customer support
We may access the Users’ online store to troubleshoot and resolve issues for the User only when deemed necessary and requested by a member of The Future Commerce Sdn Bhd support team. Access may only be given to the member of the support team once the User has explicitly given consent either verbally or via email or via live chat or in writing. This access and the Users information will not be sold, traded, or rented to others.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
dealings with this site, please contact us at:
The Future Commerce Sdn Bhd
Support hotline: 014 977 4275 Email: email@example.com Live chat via website: www.avana.asia Mailing address: B-3-3A PACIFIC PLACE JALAN PJU 1A/4 ARA DAMANSARA 47301 PETALING JAYA